Vendor Management and Outsourcing

PMI Verified  Authorized Training Partner
1 Day: Online

8,500+ Professional Careers Supported

Training Overview

More and more organisations are taking on the role of integrators, where large portions of projects are contracted out to third party vendors. For project managers this involves making sure that the third party delivers on the agreed contract.

Today’s off-shoring / outsourcing relationships are sophisticated. Based on well-defined strategies, they seek to integrate third-parties into the organization’s supply chain. These relationships are complicated and involve a lot more than one-off transactions. This course seeks to unravel how these relationships are set up and how they are managed during projects.”

This one day, practical course is designed to assist project managers in negotiating contracts with third-party vendors and managing these relationships through to successful conclusions. Although there are obvious benefits in terms of cost savings and organizational flexibility, vendor management does add complexity. Attending this course will expose you to the potential pitfalls and the steps needed to avoid them.

Project Management Courses

Next Available Date:

There are currently no public dates available. However, this course is still available for private or group training. Contact us for more information.

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Learning Objectives

  • Differentiate between outsourcing and offshoring
  • Decide when outsourcing is appropriate
  • Distinguish between the strategic, transitional and operational phases of the outsourcing process
  • Establish effective vendor relationships through strategic outsourcing
  • Choose contracts appropriate to the work being outsourced
  • Manage the performance of the work
  • Deal with issues arising during the work, when performance is not satisfactory

Skill Level

Designed for newcomers to project management and senior technical staff looking to advance their careers with project management. This course demystifies project management and offers practical exercises, empowering students to confidently handle basic projects independently.


This is a 1-day online course, delivered through a virtual platform.

Inside a Vendor Management and Outsourcing Course: What's Included?

Relevant Course Material

Course material based on Vendor Management & Outsourcing.

Practice Questions

Access to our practice questions designed to enhance your understanding of Vendor Management and Outsourcing.

Course and Customer Support

Telephone and e-mail support up to and including the day of the exam.

Course Agenda

The course agenda is carefully designed to equip participants with the skills to manage vendors and outsourcing effectively. Topics include decision-making in outsourcing, differentiating outsourcing from offshoring, and performance management. Learners will also have practical opportunities to address performance issues.

  • Introduction to Vendor Management and Outsourcing
    • Outsourcing & Offshoring
    • Outsourcing decision frameworks
    • Predicting successful outsourcing
  • The Outsourcing Process
    • Strategic phase
    • Transition phase
    • Operational phase
  • Strategic outsourcing
    • Identification & assessment
      • Market search, assessment and supplier qualification
    • Audit and approval
      • Detailed audit, confidentiality, approved supplier list
    • Project execution
      • Contract negotiation, kick-off, execution
    • Performance management
      • Supplier report card, post contract review, continuous improvement
    • Exercise: Fears of buyers & suppliers
    • Service Level Agreements
  • Contract management
    • Why is contract management important?
    • What are the phases of a contract?
      • Pre-contract engagement
      • Contract set-up
      • Contract management
      • Contract close out
    • How to negotiate and write a contract?
    • What are the different types of contracts?
    • The ins and outs of settling contractual disputes
    • Contract lifecycle management and best practices
  • Review
    • Recap/Q&A session
    • Transfer to work situation
    • Close

Eligibility Requirements

To apply for this course, you need to be:

  • Proficient in both written and verbal English. In other words, if English is not your first language, you must have a minimum overall International English Language Testing System (IELTS) score of 6.5 with a minimum of 6.0 in each band, or the equivalent Test of English as a Foreign Language (TOEFL) score.
  • Reasonable numerate – i.e. understand basic arithmetic. Thus we require learners to have at least a Junior Certificate, or equivalent.
  • Computer literate. To access our learning management systems and virtual classroom-based courses, you need to be comfortable with basic information and communications technology. You are also expected to provide their own computer equipment to access our learning systems.

Why Study with Velopi?

Since our foundation in 2007, Velopi has carved a niche in the project management training space that is based firmly on close relationships with both companies and individuals. As our clients’ needs have evolved, so have our project management training courses. Today, we offer a comprehensive range of project management courses that are designed to meet the needs of any organisation or individual.

10k Careers Supported - 95% Exam Pass Rate
“Velopi helped us achieve our first objective – gaining a high-level overview and common understanding of project management across the Team. We found the learning particularly useful in examining the versatility of our product and methodologies to meet our customer needs.”

Aisling Creedon
Team Lead, Enterprise Customer Success, Teamwork

“The biggest impact that the Velopi course had on me was learning how the science and framework of project management can help in managing people as well as through interpersonal and direct communication- the penny really dropped about this for me during the course.”

Ann Heffernan

Brands We’ve Worked With


Everything you need to know about the course. If you can’t find the answer you’re looking for, chat with our team.

Velopi’s courses are aimed at adult learners. We value the life experiences of our students and encourage everyone attending to contribute and to apply their existing experience to new situations.

At the start of each course, students will be provided with their instructor’s e-mail address and contact phone number. They are invited to make contact if they have any questions after the class.

Each one of the “Club PDU” courses are stand-alone offerings.
Following a continuing professional development course, many students are inspired to take their project management development a step further and we encourage our students to discuss their career plans with us. We can recommend further formal training leading to more advanced qualifications.

All students will receive a Certificate of Completion. This certificate sends out a strong signal that you are serious about the project management profession and seek to develop further in this role.

All of our instructors are Project Management Professionals (PMPs)®. Each has over a decade of industry experience and uses this to provide plenty of real-world examples to bring the courses to life.

Project management is a transferable skill. Thus these courses are relevant to all industries from Medical Devices, through Pharmaceutical, Financial Services, Construction & Engineering, the Public Sector, to Information & Communications Technologies.

This is reflected in the nature of our case study exercises. Students quickly realize that the problems they have faced in the workplace are very similar to those outlined in class.

Students also meet project managers from other industries and networking with these brings home the universal nature of most project management issues.

Yes we do! Please contact us to discuss your requirements. Many of our courses can also be delivered, face-to-face, at your own facility.

This course is aimed at project managers who are on both sides of the outsourced relationship. It will provide those outsourcing work with the tools to set up contracts and manage them, while those undertaking contracted work will be aware of the consequences of different contract types and how to avoid contracts that transfer an unfair amount of risk on the vendor.

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