Stakeholder Management

PMI Verified  Authorized Training Partner
1-Day: Online

8,500+ Professional Careers Supported

Training Overview

This 1-day course offers a thorough introduction to stakeholders and expert guidance on categorizing them based on their power, influence, and potential impact on your project or program. By participating in this course, you will acquire valuable stakeholder management skills that are essential for driving positive outcomes in projects or programs. Don’t miss this opportunity to enhance your professional toolkit and achieve success in your projects or programs.

Project Management Courses

Next Available Date:

There are currently no public dates available. However, this course is still available for private or group training. Contact us for more information.

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Learning Objectives

  • Define what a stakeholder is and what stakeholder management is all about
  • Distinguish between different types of stakeholder
  • Create a Stakeholder Register
  • Analyse stakeholders in terms of risk tolerance
  • Employ a variety of tools to prioritize the identified stakeholders:
    • Stakeholder Maps (power / influence grids)
    • Salience Models
  • Change stakeholders from unaware and resistant positions
    • Use the Stakeholders’ Engagement Assessment Matrix to record existing and desired positions
    • Deal with resistant stakeholders
    • Drive change
  • Plan communications with the stakeholders, including effective status reporting
  • Lead stakeholders through the changes caused by your project
  • Deal with the various problems distance lends to remote stakeholder management
  • Maintain positive stakeholder engagement during the project, using the Issue Log
  • Appreciate the need to record all communications with stakeholders
  • Assess your own position when managing upwards
  • Carry out an investigation of the manager’s preferences
  • Apply twelve tactics to improve relations with your manager

Skill Level

Designed for newcomers to project management and senior technical staff looking to advance their careers with project management. This course demystifies project management and offers practical exercises, empowering students to confidently handle basic projects independently.


This is a 1-day online course, delivered through a virtual platform.

Inside a Stakeholder Management Course: What's Included?

Relevant Course Materials

Access to materials for the Stakeholder Management course.

Practice Questions

Access to our practice questions designed to enhance your understanding of Stakeholder Management.

Access to Educate 360 LMS

Access our learning management system for supplementary documentations recordings.

Course and Customer Support

Telephone and e-mail support up to and including the day of the exam.

Course Agenda

This course is designed to equip you with the essential skills and knowledge necessary for managing project stakeholders effectively. In this one day course, we will explore how to identify key stakeholders, understand their needs, incorporate their feedback into the project planning process, and respond to their concerns in order to drive positive outcomes.

We will also discuss strategies for communication planning, resolving conflicts between stakeholders, gathering requirements, and tracking project progress. By the end of this course, you’ll be confidently equipped with the tools to manage stakeholder relationships in a successful project environment.

  • Definition of stakeholder and stakeholder management
    • Different types of stakeholder
    • Stakeholder Identification
    • The Stakeholder Register (with exercise)
  • Stakeholder Analysis
    • Risk tolerances
    • Stakeholder map (with exercise)
    • Salience Model
    • Stakeholder Engagement Assessment Matrix (with exercise)
  • Dealing with resistant stakeholders (with exercise)
  • Changing stakeholders’ positions
    • Overcoming fear of change (with exercise)
  • Communications planning (with exercise)
  • Effective status reporting
  • How your remarks can be interpreted
  • Dealing with remote stakeholders:  Geographical, temporal, linguistic and cultural distance
  • Stakeholder engagement planning (with exercise):The issue log
  • Recording stakeholder engagement
  • The project manager’s role
  • Effectively managing upwards (with exercise)
  • Action plan

Eligibility Requirements

Every Portfolio, Program and Project Manager will have to manage stakeholders in order to fulfil their goals and objectives. This course is ideal for both experienced and novice managers who are finding it difficult to keep track of their stakeholders and provide appropriate visibility to each. No pre-requisite knowledge is assumed.

To apply for this course, you need to be:

  • Proficient in both written and verbal English. In other words, if English is not your first language, you must have a minimum overall International English Language Testing System (IELTS) score of 6.5 with a minimum of 6.0 in each band, or the equivalent Test of English as a Foreign Language (TOEFL) score.
  • Reasonable numerate – i.e. understand basic arithmetic. Thus we require learners to have at least a Junior Certificate, or equivalent.
  • Computer literate. To access our learning management systems and virtual classroom-based courses, you need to be comfortable with basic information and communications technology. You are also expected to provide their own computer equipment to access our learning systems.

Why Study with Velopi?

Since our foundation in 2007, Velopi has carved a niche in the project management training space that is based firmly on close relationships with both companies and individuals. As our clients’ needs have evolved, so have our project management training courses. Today, we offer a comprehensive range of project management courses that are designed to meet the needs of any organisation or individual.

10k Careers Supported - 95% Exam Pass Rate
“Velopi helped us achieve our first objective – gaining a high-level overview and common understanding of project management across the Team. We found the learning particularly useful in examining the versatility of our product and methodologies to meet our customer needs.”

Aisling Creedon
Team Lead, Enterprise Customer Success, Teamwork

“The biggest impact that the Velopi course had on me was learning how the science and framework of project management can help in managing people as well as through interpersonal and direct communication- the penny really dropped about this for me during the course.”

Ann Heffernan

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Everything you need to know about the course. If you can’t find the answer you’re looking for, chat with our team.

Velopi’s courses are aimed at adult learners. We value the life experiences of our students and encourage everyone attending to contribute and to apply their existing experience to new situations.

At the start of each course, students will be provided with their instructor’s e-mail address and contact phone number. They are invited to make contact if they have any questions after the class.

Each one of the “Club PDU” courses are stand-alone offerings.
Following a continuing professional development course, many students are inspired to take their project management development a step further and we encourage our students to discuss their career plans with us. We can recommend further formal training leading to more advanced qualifications.

All students will receive a Certificate of Completion. This certificate sends out a strong signal that you are serious about the project management profession and seek to develop further in this role.

All of our instructors are Project Management Professionals (PMPs)®. Each has over a decade of industry experience and uses this to provide plenty of real-world examples to bring the courses to life.

Project management is a transferable skill. Thus these courses are relevant to all industries from Medical Devices, through Pharmaceutical, Financial Services, Construction & Engineering, the Public Sector, to Information & Communications Technologies.

This is reflected in the nature of our case study exercises. Students quickly realize that the problems they have faced in the workplace are very similar to those outlined in class.

Students also meet project managers from other industries and networking with these brings home the universal nature of most project management issues.

Yes we do! Please contact us to discuss your requirements. Many of our courses can also be delivered, face-to-face, at your own facility.

Every Portfolio, Program and Project Manager will have to manage stakeholders in order to fulfil their goals and objectives. This course is ideal for both experienced and novice managers who are finding it difficult to keep track of their stakeholders and provide appropriate visibility to each. No pre-requisite knowledge is assumed.

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