Dealing with Problem People (Part 3)

Anyone who has undergone PMP® training will recall that 75% to 90% of a project manager’s time is spent communicating. That means dealing with stakeholders and the project team. As we have seen in Part 1 and Part 2, problem behaviours come in many forms. On this page: Managing Eccentrics and Flippancy “Eccentrics” are essentially harmless and often add […]